Contact Centre Associate - CDB Bank Job Vacancies
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Contact Centre Associate
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LocationSri Lanka
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Job TypeFull time
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ExperienceNo experience
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EducationBelow Mention
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SalaryCompetitive
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DeadlineNovember 7, 2025
CDB believes in elevating the lives of all Sri Lankans. Our focus is to employ and engage individuals who aspire to grow their careers within a renowned financial entity, working with a dynamic team of industry professionals who are dedicated to raising the bar and setting benchmarks in Sri Lanka's financial industry.
- ๐ Contact Center Associate
⁖ Are you passionate about delivering exceptional customer service? We seek enthusiastic and dedicated individuals to join our Contact Center team.
Responsibilities :
- Handle inbound and outbound customer interactions professionally and efficiently.
- Provide accurate information and resolve customer queries.
- Maintain high customer satisfaction and follow company guidelines.
- Be flexible to work according to prescheduled shifts as per operational requirement in a 24*7 service environment.
Requirements :
- Good communication skills in English and Sinhala.
- Spoken Tamil is an added advantage.
- Be below 25 years.
- Ability to work in a fast-paced environment.
- Prior experience in a Call Center or customer service is advantageous.
Benefits
- Competitive salaries and incentives.
- Training and career growth opportunities.
- Friendly and supportive work environment.
๐ Rewards and remuneration commensurate with qualifications, competencies and abilities, with a well-defined career path awaits those with ambition, motivation and a willingness to perform.
How to Apply
๐ฉ If you are interested in this position, please send your CV/Resume along with a brief cover letter to the following email address
✅ Please make sure to include the Job Title in the subject line of your email. Only shortlisted candidates will be contacted.
CDB Bank
Sri Lankan financial institution, offers a range of financial services, including leasing, loans, deposits, and more, with a focus on supporting micro, small, and medium-sized enterprises (MSMEs).
