Customer Service Executive - Hutch Job Vacancies - Jobz Wire ★

Customer Service Executive

Customer Service Executive

Hutch

Location

Sri Lanka
Job Type

Full time
Experience

1 yr
Education

MS Office
Salary

Competitive
Deadline

May 7, 2025

Are you someone with a friendly voice, a passion for customer service, and top-notch phone skills? Join our dynamic team as a Customer Service Executive and help us support our growing SME postpaid client base.

🔎 Customer Service Executive (outsourced)

What You'll Do :

Call new clients before activation to verify details.
Guide clients through their first bill and usage.
Stay in touch with regular health-check calls.
Offer first-level support for enterprise telecom solutions.
Handle callback requests and client inquiries.

What We're Looking For :

Excellent phone etiquette and clear communication in English + Sinhala/Tamil.
1-2years experience in a customer service or call center role.
Familiarity with telecom products and services is an added advantage.
Competency in MS Office and basic CRM tools.
Strong follow-through, attention to detail, and a problem-solving attitude.
A customer-first mindset with the ability to follow through.

Hutch

Hutch

Hutchison Telecommunications Lanka Ltd, d.b.a. Hutch is a Sri Lankan telecommunication service provider and the country's third largest mobile network operator.

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