Call Centre Staff - Work from Home Job Vacancies
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Call Centre Staff
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LocationRemote
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Job TypeFull time
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ExperienceNo experience
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EducationMS Office
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SalaryCompetitive
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DeadlineSeptember 17, 2025
Established in 1987 in Melbourne, Victoria, Quest Personnel are a family-owned, Australian-owned specialist labour hire, recruitment and workforce management firm.
» With seven office locations and over 2,200 employees, we provide industry-leading labour hire and recruitment services to Australia’s best-known businesses across every state and territory.
- Afterhours Call Centre Staff (Work from Home)
๐ Looking for flexible night work with great pay? Join Quest Personnel, a leading Australian recruitment company, as an Afterhours Call Centre Operator.
- 5,000 LKR per 8 hour shift.
- 5 shifts per week (includes weekends)
- Hours: 12.30 pm - 8.30 pm SL time or 5 pm to 1.00 am SL time or 9pm-5 am SL time.
- Work from home - no commuting.
- Be part of a global team with career growth opportunities.
» We're after confident, organised and proactive people with strong English skills who can work independently and love a challenge.
Shifts & Pay
- 5 shifts per week - 5,000 LKR per 8 hour shift.
- Saturday and Sunday shifts included.
- Overnight hours: 12.30 pm-8.30 pm SL time or 5 pm to 1.00 am SL time or 9pm-5 am SL time.
- sunt hours: 12.30 pm - 8:30 pm SL. time.
- 7:00 pm - 1:00 am SL time and 1:00 am - 7:00 am SL time Weekdays and Weekends.
- We need flexibility for all these hours, not just some of them. You will work on a rotating schedule.
The Opportunity
- We are seeking a reliable, proactive, and organised Afterhours Consultant to join our Sri Lanka team.
- This is a fantastic opportunity to work from home, take ownership of responsibilities, and be part of a supportive international team.
What You'll Do :
- Communicate with casual employees, clients, and internal staff to coordinate workforce requirements.
- Assist with scheduling and resource allocation across multiple industries.
- Maintain accurate databases of employees and clients.
- Research and identify potential clients, send follow-up emails, and support business development activities.
- Ensure smooth service delivery during afterhours operations.
What We're Looking For
- Strong English communication skills (written and spoken)
- Proficiency in Microsoft Office and ability to type at least 45 WPM.
- Organised, detail-focused, and able to work independently with minimal supervision.
- Proactive, flexible, and solution-focused attitude.
- Experience with email or digital marketing tools is an advantage.
- Knowledge of Australian geography and industries is a plus.
Why Join Us
- Work from the comfort of your home with the backing of a respected international brand.
- Competitive shift-based pay with the stability of ongoing work.
- Play an important role in a dynamic 24-hour operation.
- Opportunity to build long-term career growth with an established global employer.
How to Apply
๐ฉ If this sounds like the right role for you, please email your CV and a short cover letter outlining your experience.
- Please include "Afterhours Consultant - Work from Home" in the subject line of your application.
๐ Please answer the following questions on your application.
- Reason for leaving your current position.
- Availability to start.
- Salary sought.
- Notice period.
- English ability rated between 1-10 (10 being excellent)
Quest Personnel
Quest Personnel refers to different recruitment and labour hire companies in Australia, the UK, and the US. The Australian Quest Personnel, established in 1987, is a family-owned firm specializing in blue- and white-collar labour hire for industries like manufacturing and mining, using a human-centered approach with technology.
