Customer Care Executive - Softlogic Life Job Vacancies - Jobz Wire ★

Customer Care Executive

Customer Care Executive

Softlogic Life

Location

Sri Lanka
Job Type

Full time
Experience

1 yr
Education

A/L
Salary

Competitive
Deadline

May 16, 2025

🔎 Executive/Junior Executive Customer Care – Front Line

Responsibilities :

Answer inbound calls and provide a friendly, professional service to customers.
Handle customer queries and support front office transactions.
Coordinate meetings with clients and Heads of Departments.
Make follow-up and survey calls to support service improvement and new product launches.
Prepare reports and complete tasks assigned by the management.
Follow up on customer inquiries & payment reminders.

Qualifications :

Successfully completed G.C.E. Advanced Level.
Excellent and polite communication skills in English and Sinhala.
Ability to speak Tamil will be an added advantage.
Good knowledge of MS Office (Word and Excel)
More than 1 year experience in a call center in a reputed organization will be added advantage.

Softlogic Life

Softlogic Life

Softlogic Life is recognized under Forbes Asia’s Top 200 Best Companies under $1 Billion (2019) and is the youngest brand in history to win Brand of the Year twice in a row at the EFFIE Awards (2019 & 2021).

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