Customer Service Officers - MCB Bank Job Vacancies
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Customer Service Officers
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LocationColombo
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Job TypeFull time
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Experience1 – 2 yrs
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EducationA/L
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SalaryCompetitive
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DeadlineMay 08, 2025
๐ข MCB Sri Lanka is looking for dynamic and career-oriented individuals who have the initiative and flair to perform in a challenging environment. ๐ Customer Service Officers – Islamic Branch Banking Operations
Job Profile :
- Serving customers in an effective & efficient manner, while adhering to the service guidelines, policies and procedures of the Bank.
- Compliance with local controls and regulations, money laundering / KYC guidelines in the prevention of frauds, forgeries and losses.
- Ensure that all discrepancies/demographic changes related to account opening are timely updated in the core banking system in order to align with the account mandate.
- Good knowledge in Account Opening process.
- Knowledge in Capturing Standing Orders, Stop Payments, RTGS, OTTS, SLIPS, CEFT and Internal fund transfers.
- Managing day to day operational activities in the branch banking operations.
Person Profile :
- Minimum 1-2 years of banking experience working in branch lower counter (front office) operations.
- GCE A/L Qualification.
- Part or full qualification in Banking.
- Written and oral communication skills.
- Strong interpersonal skills.
- Flair for excellent Customer Services.
- The successful candidate will be offered an attractive remuneration package that will be commensurate with qualifications and experience.
How to Apply ?
๐ Applicants may send their resume, including details of two non-related referees, within 14 days of this advertisement. Please mention the position applied for on the top left corner of the envelope or in the subject line of the email.
❌ Note : When submitting an application, ensure that it is sent via only one method of delivery. Only candidates who meet the required criteria should apply, and only shortlisted candidates will be notified.
MCB Bank
MCB Bank Limited, established in 1947, is one of the largest banks in Pakistan. Renowned for its consumer-centric approach, the bank has a vast branch network of over 1,400 in Pakistan and operates internationally in selective locations.
