Customer Service Officer - Dialog Finance Job Vacancies

Dialog Axiata PLC
Dialog Finance PLC
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Job Summary

  • Level of education: Customer Service
  • Gender: Male/Female
  • Job Type: Full Time
  • Salary Amount: LKR 40,000 - LKR 65,000
  • Location: Sri Lanka
  • Date posted:
  • Expired date: 2024-06-28

Customer Service Officer :

  • Inviting young and pleasant individual to service our walk-in customers.
  • Should be passionate about customer experience.
  • Exposure in Customer Service / Front Desk would be a definite plus.
  • Encourage the candidates based in Colombo.

  1. About Dialog Finance : Financial services provider Dialog Finance serves both individuals and companies in Sri Lanka by offering a variety of financial solutions. Dialog Finance, a subsidiary of Dialog Axiata PLC, a prominent telecommunications provider in Sri Lanka, utilizes its parent company's vast network and proficiency to provide inventive and easily accessible financial products and services. Dialog Finance wants to enable its clients to reach their financial objectives effectively and safely, with an emphasis on technology advancement and customer satisfaction.

  2. About Customer Service Officer job : In order to guarantee satisfied and pleasant customer experiences, a customer service officer is essential. They are primarily in charge of responding to questions, handling grievances, and helping clients via phone, email, and in-person contacts. Frequently serving as the initial point of contact for clients, they provide assistance, direction, and details about goods and services. They might also process orders, deal with exchanges or returns, and, if needed, elevate complicated problems to higher management levels. To succeed in this position, one must possess strong problem-solving, patience, empathy, and communication skills. In general, customer service representatives play a critical role in upholding client loyalty and cultivating a favorable rapport between the business and its customers.

  3. How To Apply : You can get all the details related to applying through Apply Now. Also there is no charge to apply for any of these job vacancies and don't fall for these scams. For any issue related to the app, contact our 24-hour customer service.

* Click Here To Get More Details : HERE

(Please note that the salary range shown here is not the exact salary)

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