Customer Service Executive - PAYable Job Vacancies
PAYable (Pvt) Ltd
Needed
Job Summary
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Level of education: Basic IT skills
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Gender: Male/Female
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Job Type: Full time
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Work experience: Less than a year
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Salary Amount: LKR 35,000 - LKR 50,000
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Location: Sri Lanka
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Date posted:
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Expired date: 2024-02-16
PAYable Pvt Ltd is a leading financial technology company, dedicated to revolutionizing payment solutions in the digital era. Our innovative products empower businesses and consumers alike. As we continue to grow, we are seeking a passionate and experienced Customer Service Executive to join our dynamic team.
Key Responsibilities :
- Must have high level of professional approach, accuracy, quality and clarity on all in-bound, out-bound calls.
- Professional approach to all walk-in customer queries and transactions.
- Attention to detail on updating relevant support Ticket systems on technical support, inquiries and complaints.
- Ensure that all customer complaint is closed-looped and resolution given within the stipulated time.
- Act as a representative of Payable team for the customers at any given time.
Requirements :
- Minimum 1year call center industry experience with excellent communication skills.
- Willingness to work on roaster/Shift basis including weekends (1 day off)
- Excellent command in English and Sinhala (Tamil would be added advantage)
- Correct Customer Service mindset and a perfect team player attitude.
- Basic IT skills, knowledge of digital media and mobile apps.
Why Join Us :
- Opportunity to work with a dynamic and innovative team.
- Competitive salary and benefits package.
- Career growth and development opportunities.
- Be part of a company that is shaping the future of digital payments.
