Customer Service Executive - PAYable Job Vacancies

PAYable (Pvt) Ltd
PAYable (Pvt) Ltd
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Job Summary

  • Level of education: Basic IT skills
  • Gender: Male/Female
  • Job Type: Full time
  • Work experience: Less than a year
  • Salary Amount: LKR 35,000 - LKR 50,000
  • Location: Sri Lanka
  • Date posted:
  • Expired date: 2024-02-16
PAYable Pvt Ltd is a leading financial technology company, dedicated to revolutionizing payment solutions in the digital era. Our innovative products empower businesses and consumers alike. As we continue to grow, we are seeking a passionate and experienced Customer Service Executive to join our dynamic team.

Key Responsibilities :
  • Must have high level of professional approach, accuracy, quality and clarity on all in-bound, out-bound calls.
  • Professional approach to all walk-in customer queries and transactions.
  • Attention to detail on updating relevant support Ticket systems on technical support, inquiries and complaints.
  • Ensure that all customer complaint is closed-looped and resolution given within the stipulated time.
  • Act as a representative of Payable team for the customers at any given time.
Requirements :
  • Minimum 1year call center industry experience with excellent communication skills.
  • Willingness to work on roaster/Shift basis including weekends (1 day off)
  • Excellent command in English and Sinhala (Tamil would be added advantage)
  • Correct Customer Service mindset and a perfect team player attitude.
  • Basic IT skills, knowledge of digital media and mobile apps.
Why Join Us :
  • Opportunity to work with a dynamic and innovative team.
  • Competitive salary and benefits package.
  • Career growth and development opportunities.
  • Be part of a company that is shaping the future of digital payments.

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