Customer Service Officer - PAYable Job Vacancies
PAYable (Pvt) Ltd
Needed
Job Summary
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Level of education: Basic IT skills
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Gender: Male/Female
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Job Type: Full time
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Work experience: Less than a year
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Salary Amount: LKR 40.000 - LKR 55.000
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Location: Sri Lanka
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Date posted:
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Expired date: 2023-12-22
THE JOB :
- Must have high level of professional approach, accuracy, quality and clarity on all in-bound, out-bound calls.
- Professional approach to all walk-in customer queries and transactions.
- Attention to detail on updating relevant support Ticket systems on technical support, inquiries and complaints.
- Ensure that all customer complaint is closed-looped and resolution given within the stipulated time.
- Act as a representative of PAYable team for the customers at any given time.
REQUIREMENTS :
- Minimum 1year call center industry experience with excellent communication skills.
- Willingness to work on roaster/Shift basis including weekends (1 day off)
- Excellent Command in all three languages.
- Correct Customer Service mindset and a perfect team player attitude.
- Basic IT skills, knowledge of digital media and mobile apps.
*If you are match the above criteria, WALK-IN during during weekdays between 10am - 4pm with a copy of your CV or email your CV mentioning the post applied for, in the subject column.
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