Call Center Agent - Sanasa General Insurance Job Vacancies
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Call Center Agent
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LocationSri Lanka
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Job TypeFull time
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ExperienceNo experience
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EducationSchool Leavers
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SalaryCompetitive
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DeadlineDecember 25, 2025
Sanasa General Insurance Company Ltd (SGIC) is a Sri Lankan company that provides a wide range of general insurance products, with a focus on serving the underserved and rural markets through micro and agricultural insurance.
๐ If You Are A Customer-centric, Friendly, And Have A Passion For Customer Relations, We Have An Exciting Opportunity For You To Join Our Dynamic Team As A Call Center Agent.
Responsibilities :
- Handle inbound and outbound calls with professionalism and courtesy.
- Follow up on customer calls whenever necessary and respond to emails.
- Assist customers with inquiries, requests, and problem resolution.
- Maintain positive relationships with clients and coordinate with other department
- Ensure customer satisfaction through friendly and accurate service.
Qualifications :
- Successfully completed G.C.E O/L and G.C.E A/L.
- Proficiency in Microsoft Office Suite.
- Experience in Call Center would be an added advantage.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- School leavers are also encouraged to apply.
- Proficiency in Tamil would be an added advantage.
How To Apply :
๐ฉ If you are interested in this position, please send your CV/Resume along with a brief cover letter to the following email address.
✅ Please make sure to include the Job Title in the subject line of your email. Only shortlisted candidates will be contacted.
Sanasa General Insurance
Sanasa General Insurance Company Limited (SGIC) is an insurance company in Sri Lanka that offers a variety of policies, including motor, health, and agriculture insurance. SGIC is a subsidiary of Sanasa Life Insurance.
