Call Center Officer - Singer Job Vacancies

Call Center Officer
Singer
  • Location
    Sri Lanka
  • Job Type
    Full time
  • Experience
    1 yr
  • Education
    O/L
  • Salary
    Competitive
  • Deadline
    September 12, 2025
Singer (Sri Lanka) PLC operates with the vision to be the market leader in elevating and enriching lives.

๐Ÿ“Œ Do you thrive on delivering exceptional service and going the extra mile for your customers? Can you stay calm under pressure and still find joy in helping others? If you're a proactive, dedicated individual with a passion for people, we'd love to welcome you to our team!

๐Ÿ”Ž Customer Support Officer (Call Center)

Job Profile :
  • Handle inbound and outbound customer calls efficiently and professionally.
  • Provide accurate information, resolve queries, and address complaints.
  • Ensure high levels of customer satisfaction through quality service.
  • Accurately record all customer interactions in the system.
  • Collaborate with colleagues and departments to resolve customer issues swiftly.
Personal Profile :
  • 6 months to 1 year of experience in a similar role.
  • Passed G.C.E. Ordinary Level with "C" passes in Mathematics and English.
  • Strong communication and interpersonal skills.
  • Ability to communicate fluently in Tamil and English; moderate Sinhala proficiency is acceptable.
  • Willing to work 5.5 days per week on a roster basis.
  • A customer-first mindset with strong problem-solving abilities.
  • Comfortable using computers and navigating multiple software applications.
How to Apply :

๐Ÿ“ฉ If you are interested in this position, please send your CV/Resume along with a brief cover letter to the following email address.

✅ Please make sure to include the Job Title in the subject line of your email. Only shortlisted candidates will be contacted.
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