Call Center Executives - Sanasa General Insurance Job Vacancies

Responsibilities :

• Handle inbound and outbound calls professionally and courteously.
• Follow up on customer inquiries and respond to emails.
• Assist customers with inquiries, requests, and problem resolution.
• Maintain positive relationships with clients and coordinate with internal teams.
• Keep accurate records of customer interactions and transactions.
• Meet and exceed performance targets to ensure customer satisfaction.

Qualifications :

• Fully or partially qualified in Customer Relations / CRM or a relevant field.
• G.C.E. O/L & A/L successfully completed.
• At least 1 year of experience in a similar role.
• Proficient in English & Sinhala (verbal and written).
• Ability to speak Tamil is an advantage.
• Basic computer skills and familiarity with CRM software.
• Willing to work on shift basis, including weekends.

How to Apply?

📩 Email your resume with two non-related referees within 14 days to,