Customer Care Officer - Golden Key Hospitals Job Vacancies
Golden Key Hospitals
Needed
Job Summary
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Level of education: G.C.E O/L, A/L
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Gender: Male/Female
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Age: below 30 years
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Job type: Full time
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Salary amount: LKR 35,000 - LKR 50,000
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Location: Sri Lanka
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Date posted:
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Expired date: 2024-08-08
Job description
Golden Key Hospitals is a top medical facility in Sri Lanka that offers cutting edge treatment options and a wide range of medical services. With cutting-edge equipment and a team of highly qualified employees, the hospital provides a variety of medical specialties, such as neurology, orthopedics, cardiology, and more. Golden Key Hospitals is dedicated to providing top-notch patient care, and it blends cutting-edge medical procedures with sympathetic support to guarantee the best results for its patients.
✥ The Golden Key Hospital, are a super specialty hospital with more than 13 years in the Health Care Sector in Sri Lanka, with more than 115 well qualified staff and the latest technology, to provide the best clinical service to patients who patronize our hospital. We are looking for a competent, self-motivated and dynamic person to join our winning team as, Customer Care Officer
The Person :
- Pleasing personality and able to work independently and in teams.
- Demonstrate excellent communication skills and taking initiatives.
- Customer service oriented and possessing the ability to identify changing customer needs.
- Ability to work with minimum supervision based on assigned shifts and rosters.
- Handle customer requirements via in-bound and out -bound calls.
- Follow-up on customer requests and provide feedback.
Qualifications :
- Passed GCE O/L Examination with credit passes in Mathermatics and English.
- Passed GCE A/L in one sitting.
- Strong Numerical skills and computer literacy.
- Ability to communicate in English and Sinhala /Tamil.
- Experience in health care operation is an added advantage.
- Age below 30 years.
» The right candidate will be compensated in par with industry standards based on experience and qualifications.
About Customer Care Officer Job
✥ Exceptional customer service and support are the duties of a customer care officer. By phone, email, and chat, among other channels of communication, they respond to questions, grievances, and requests. Keeping customers satisfied, finding quick solutions to problems, and guaranteeing a positive customer experience are important responsibilities. In order to improve services, they also update customer records, record interactions, and offer feedback. For this position, you must have strong problem-solving abilities, excellent communication skills, and a customer-focused mindset.
* Click Here To Get More Details : HERE
(Please note that the salary range shown here is not the exact salary)
(Please note that the salary range shown here is not the exact salary)
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