Contact Centre Associate - Commercial Bank Job Vacancies
Commercial Bank
Need it Fast!
Job Summary
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Level of education: G.C.E O/L
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Gender: Male/Female
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Age: below 25 years
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Job type: Fixed Term
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Salary amount: LKR 25,000 - LKR 40,000
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Location: Sri Lanka
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Date posted:
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Expired date: 2024-08-13
One of the biggest and most well-known private banks in Sri Lanka is Commercial Bank of Ceylon PLC, or simply Commercial Bank. Established in 1920, the company provides an extensive array of financial services such as corporate and retail banking, trade finance, and treasury services, among others. Commercial Bank is well-known for its creative banking solutions, customer-focused philosophy, and dedication to corporate social responsibility. It has a significant presence both domestically and globally. The bank has won multiple awards for its technological innovations, customer service, and financial performance.
✥ Unlock rewarding opportunities by becoming an integral part of our customer-centric workforce in the Contact Centre operations. Are you driven by a passion for delivering exceptional service? Our 24/7 Contact Center invites you to showcase your skills, by swiftly assisting and supporting customers with their inquiries.
๐ Available Vacancies :
- Contact Centre Associate (Fixed Term Contract)
Job Profile :
- Efficiently handle inbound outbound calls with professionalism.
- Deliver effective customer solutions for inquiries.
- Educate customers on the comprehensive suite of products and services offered by the Bank.
Applicant's Profile :
- Less than 25 years of age.
- Passed G.C.E. O/L, Edexcel or Cambridge O/L with "Credit "passes in Mathematics and English.
- Experience in call centre operations is preferred.
- Exceptional communication skills (trilingual or bilingual candidates are preferred)
A Bank Contact Center Associate is in charge of answering questions, resolving problems, and providing phone, email, and chat support in order to deliver exceptional customer service. Helping customers with transactions, account information, and banking products, as well as troubleshooting issues and guaranteeing a positive customer experience, are important responsibilities. For this position, you must have excellent problem-solving skills, strong communication skills, and a solid grasp of banking services.
* Click Here To Get More Details : HERE ✨
(Please note that the salary range shown here is not the exact salary)
