Customer Service Representatives - Dfcc Bank Job Vacancies
DFCC bank
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Job Summary
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Level of education: customer service
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Gender: Male/Female
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Job type: Full Time
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Salary amount: LKR 35,000 - LKR 60,000
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Location: Sri Lanka
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Date posted:
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Expired date: 2024-01-31
Join the front line of customer service at DFCC Bank! Attend our walk-in interview for Customer Services Representative positions and be part of a young & energetic team that delivers exceptional experiences to every customer. We need to specify in the advert that we are looking for Call Centre representatives for both Nawala & Malabe locations.
Candidates should ideally :
- be below 25 years of age
- possess strong communication skills in English.
- possess fluency in Tamil will be a definite advantage.
- possess excellent interpersonal skills.
- possess good problem-solving skills.
- be motivated to provide excellent customer service.
- be flexible to work in weekends on a roster basis.
Selected candidates will be responsible for :
- informing Customers and potential customers of the Bank’s products and services.
- cross-selling products and services over the phone to customers.
- listening to customer queries and handling them effectively.
- assisting in conducting surveys on customer satisfaction levels and resolving complaints.
- be flexible to work in weekends on a roster basis.
* Click Here To Get More Details : HERE
(Please note that the salary range shown here is not the exact salary)
(Please note that the salary range shown here is not the exact salary)
