Call centre Officer - Arpico Insurance Job Vacancies

Arpico Insurance
Arpico Insurance
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Job Summary

  • Level of education: G.C.E A/L
  • Gender: Male/Female
  • Job type: Full time
  • Salary amount: LKR 30,000 - LKR 40,000
  • Location: Sri Lanka
  • Date posted:
  • Expired date: 2023-10-25

Job description

*A fantastic opportunity awaits outgoing and dynamic individuals with experience in customer service to join our Call Center. They will be responsible for customer care and for maintaining service levels beyond expectations.

Responsibilities :
  • Enthusiastically attend to inbound and outbound calls.
  • Provide feedback for customer inquiries and ensure that follow up actions take place.
  • Attend to customer inquiries empathetically and help them resolve the same.
  • Assist and continuously update customer information on the System.
  • To elevate and maintain the Arpico Insurance brand image.
The ideal candidate should possess :
  1. Successful completion of the G.C.E A/L examination.
  2. Proficiency in Tamil is a mandatory requirement.
  3. Experience in working in a call center would be an added advantage.
  4. Strong PR skills.
  5. Ability to handle and work under pressure.
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