Call Centre Assistant - Allianz Insurance Job Vacancies

30,000 LKR - 40,000 LKR
Full Time
G.C.E. O/L & A/L

Job description

We are seeking an individual for handling customers effectively, promptly addressing their needs and collaborating with other departments to provide solutions.

Key responsibilities :
  • Identify customer needs, provide solutions for customer inquiries and maintain superior customer service.
  • Accept cashless admissions and present accurate policy details to retain customers.
  • Coordinate with medical and technical officers to ensure swift discharge arrangements,update company databases, and follow up on customer inquiries.
  • Handle calls, update the respective system. and complete the given task.
Key Benefits :
  • The ideal candidate can look forward to rewarding career coupled with advanced training opportunities and attractive remuneration package, great exposure for global and multinational practices.
Key requirements :
  1. Completed of GCE A/L & O/L is a minimum requirement.
  2. Excellent communication skill in English, Sinhala/Tamil is necessary and Computer Literacy.
  3. Previous work experience would be an added advantage.
  4. Handlingmultiple customers in a productive and effective manner.
  5. Teamwork and Interpersonal relationship skills.
  6. Ability to build strong customer relationship.

* Click Here To Get More Details : HERE

(Please note that the salary range shown here is not the exact salary)
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