Call Centre Assistant - Allianz Insurance Job Vacancies

Kotahena

30,000 LKR - 40,000 LKR

Full Time

G.C.E. O/L & A/L

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Job description

We are seeking an individual for handling customers effectively, promptly addressing their needs and collaborating with other departments to provide solutions.

Key responsibilities :

• Identify customer needs, provide solutions for customer inquiries and maintain superior customer service.
• Accept cashless admissions and present accurate policy details to retain customers.
• Coordinate with medical and technical officers to ensure swift discharge arrangements,update company databases, and follow up on customer inquiries.
• Handle calls, update the respective system. and complete the given task.

Key Benefits :

• The ideal candidate can look forward to rewarding career coupled with advanced training opportunities and attractive remuneration package, great exposure for global and multinational practices.

Key requirements :

1. Completed of GCE A/L & O/L is a minimum requirement.
2. Excellent communication skill in English, Sinhala/Tamil is necessary and Computer Literacy.
3. Previous work experience would be an added advantage.
4. Handlingmultiple customers in a productive and effective manner.
5. Teamwork and Interpersonal relationship skills.
6. Ability to build strong customer relationship.

* Click Here To Get More Details : HERE

(Please note that the salary range shown here is not the exact salary)