Trainee Airport Service Agent - Airport and Aviation Services Job Vacancies 2023

Job Scope :

Coordinate with relevant parties with regard to flight movement and perform routine functions under the purview of supervisory staff, achieving company/Airlines standards and laid down procedures. Carry out and/or facilitate routine processes of designated flights and/or process other functions ensuring maximum customer satisfaction in line with company/airlines standards and making use of available resources. To ensure submit accurate pre/post flight documentation and/or system updates in line with company/airlines procedures.

Key Responsibilities :

• Greeting passengers and checking their tickets and passports against the passenger list using computerized systems and maintain a high standard of customer service.
• Asking security questions, allocating seats and giving out boarding cards and luggage labels, weighing luggage and charging the passenger extra if the luggage is overweight.
• Giving flight information and directing passengers through security and departures.
• Dealing with issues from delayed, cancelled or missed flights.
• Checking boarding passes at the departure gate.
• Escorting people who require assistance and unaccompanied children.
• Making announcements on the public address system.

Education Qualification :

1. Should have Passed the GCE (A/L) Examination in 03 subjects
2. Should have passed the GCE (O/L) Examination with Credit passes for English Language and Mathematics
3. Fluency in English
4. Ability to converse in foreign languages will be an added advantage

Physical Attributes :

• Minimum height 64” (inches) for Male
• Minimum height 62” (inches) for Female

Age :

• Age should be 18 - 25 years on the closing date of applications

Method of Selection :

• By a Written test and an Interview

Note :

• Those who fulfill the requirements given above and successfully complete the selection process shall be recruited to undergo initially One (01) year On-the-job training on contract basis.

Salary :

• The selectees will receive a fixed allowance per month during the training period.

General :

The selected candidates have to perform duties at Mattala Rajapaksa International Airport, Colombo International Airport Rathmalana and Jaffna International Airport. They will have to perform duties at any Airport in any part of the Island as and when necessary.

*The Contract period will be limited for a one year.

*The selected candidates will have to perform day and night duties on roster basis

If you are interested and possess the relevant qualifications and experience, please send in your resume prepared according to the specimen application given in our Website www.airport.lk>CORPORTATE>CAREERS with copies of the relevant certificates to be reached the following address on or before April 19, 2023 by Registered Post or Courier Service. Please indicate the post applied for on the Top Left Hand Corner of the Envelope.

*Please note that the applications without copies of the relevant certificates and forwarded in other modes and not in accordance with the specimen given on our Website will be rejected.

“Please note that only qualified candidates will be notified at all stages of the selection process”.