Receptionist - LB Finance Job Vacancies 2023

Receptionist - LB Finance Job Vacancies 2023

* The primary objective of the receptionist is to greeting and assisting walk-in customers, answer a multi-line switchboard quickly (ideally within 3 ring cycles) and direct calls to their destination without delay in such a way that positively affects the customer's perception or call/visit experience and the company image.

  • Perform reception duties in an efficient, professional and courteous manner while maintaining high level of customer service standards.
  • Answer a high volume of calls and maintain a rapid response rate according to agreed standards.
  • Log information on calls received, where required and maintain detailed and accurate records.
  • Communicate and liaise verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff, and interpret and respond.
  • clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
  • Establish and maintain effective working relationships with co-workers, supervisors, management and the general public.
  • Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to company procedures.
  • Pursue personal development of skills and knowledge necessary for the effective performance of the role.
  • Maintain and update knowledge continuously on company promotions, campaigns, products & etc.
  • Be aware or maintain a log of the availability of staff likely to receive inbound calls.
  • Perform other routine clerical tasks as assigned as needed.
  1. G.C.E A/L or High School Diploma.
  2. Consistent, professional dress manners, attitude and appearance
  3. Excellent verbal and written communication skills
  4. Solid interpersonal skills with ability to interact with others, including listening, speaking and questioning skills.
  5. Competency in Microsoft applications including Word and Excel
  6. Good time management skills.
  7. Potential candidates ideally be living in Colombo or suburbs where they can travel daily to our offices and in Colombo 07 and Colombo 03

* If you are interested in joining a dynamic work environment send us your CV to within 14 days of the advert. Please mention the position applied for in the subject line.

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Closing Date 2023/04/07

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