Customer Service Executive - DHL Keells Job Vacancies
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Customer Service Executive
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LocationSri Lanka
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Job TypeFull time
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ExperienceNo experience
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EducationSchool Leavers
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SalaryCompetitive
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DeadlineNovember 18, 2025
Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide?
๐ Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
Responsibilities :
- Work in Customer Service call centre, manage calls from Customer Service hotline, Email.
- Live Chat and provide quality service to both local and overseas customers.
- Handle order booking and shipment tracking to provide one-stop solution.
- Seize upselling and cross-selling opportunity of valued added services Work with team members to achieve overall CS performance standards.
Personal Profile :
- Passed the G.C.E Advanced Level.
- Customer service experience is an advantage, school leavers will also be considered.
- Good communication and telephone skills.
- Able to work on shifts.
- Good command of spoken and written English.
Our Offer :
- Attractive remuneration & benefits.
- Referral Bonus & Staff Discounts.
- Structured training program.
- Strong career support in an international environment.
» The selected candidate can look forward to a very attractive remuneration package above the market average couple with a lucrative incentive scheme.
How to Apply
๐ฉ If you are interested in this position, please send your CV/Resume along with a brief cover letter to the following email address
✅ Please make sure to include the Job Title in the subject line of your email. Only shortlisted candidates will be contacted.
DHL Keells (Pvt) Ltd
DHL is the global leader in the logistics industry. Specializing in international shipping, courier services and transportation.
