Customer Care Assistant - Abans Job Vacancies - Jobz Wire ★

Customer Care Assistant

Customer Care Assistant

Abans Service

Location

Sri Lanka
Job Type

Full time
Experience

1 – 2 yrs
Education

MS Office
Salary

Competitive
Deadline

August 18, 2025

Key Responsibilities :

Handle inbound and outbound customer communications via phone, email, and live chat. communications
Accurately record customer interactions and service requests using CRM software.
Manage customer inquiries and complaints efficiently to ensure high levels of customer satisfaction.
Maintain and update customer records in digital systems.
Coordinate with internal teams to follow up on service issues and ensure prompt resolution.

Key Requirements :

Minimum 1-2 years of experience in a customer service or call center environment.
Strong knowledge of Microsoft Office (Excel/Word/Power Point) applications.
Excellent command of English, both spoken and written.
Strong interpersonal skills, problem-solving abilities, and attention to detail.
Priority given to candidates who can join immediately.

📩 Send your updated CV or WhatsApp with the subject line "Application – Store Keeper"

Abans Group

Abans Group

Abans PLC also known as Abans Group is a Sri Lankan public limited company and a diversified conglomerate in Sri Lanka engaged in ICT, retail, manufacturing, logistics, commercial real estate and financial services.

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