Customer Assistant - Seylan Bank Job Vacancies
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Seylan Bank
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LocationSri Lanka
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Job TypeFull time
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Experience2 – 5 yrs
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EducationBank or Financial
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SalaryCompetitive
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DeadlineJuly 2, 2025
Seylan Bank, one of the most progressive banks in the country, is seeking a competent and forward thinking person to fill the following vacancy. This is your opportunity to join our dynamic team and move towards your career goals.
๐ Customer Relationship Assistant/ Officer
Job Responsibilities :
- Identify and understand different customer segments and market needs in the assigned area to build business relationships & canvass new business from existing and prospective customers.
- Appropriately map and provide relevant and suitable financial products/ services to meet the needs of existing and prospective customers.
- Coordinate with Branch staff and other SHO Departments in building healthy sales pipelines to ensure key performance indicators are being met.
- Build & consistently maintain a positive image of the Bank in the assigned area.
- Understand and Identify key market needs, customer behavior and give insights to support New and Existing Product Development.
- Liaise with Liability Product Management and Marketing staff in developing low - cost deposits generating channels.
- Prepare follow up reports and monitor new transactions and branch business activities.
- Coordinate with other branches in the region to identify and acquire prospective customers for business opportunities.
- Liaise with other private and local Institutions in the area for support in acquiring customers and organizing promotional campaigns.
The Person :
- Minimum 2 - 5 years of experience in a bank or a financial institution with exposure to Marketing and Sales.
- Full or part qualification in CIM/SLIM will be an added advantage.
- A good team player with a positive attitude.
- On the job experience in canvassing and selling financial solutions.
- Strong communication, coordination, organizing & team building skills.
๐ฉ If you fulfill the above criteria, we invite you to email your CV along with a recently taken photograph to within 7 days of this advertisement.
๐ Only the shortlisted candidates will be contacted by Seylan HR
Seylan Bank PLC
Seylan Bank PLC is a publicly owned Commercial Bank in Sri Lanka. It has branches in both urban and rural areas of Sri Lanka. Seylan bank had 170 banking centres island-wide, 3173 staff members, an ATM network of 182 units covering crucial locations, 11 branches providing 365-day banking in 2020.
