Call Center Assistants - SLTC Job Vacancies

✨ One of Sri Lanka's top universities, Sri Lanka Technological Campus (SLTC), was founded to offer extensive undergraduate and graduate programs. The campus, which is known for emphasizing technology, engineering, and innovation, is situated in Padukka. With its combination of industry partnerships, research opportunities, and theoretical knowledge paired with practical skills, SLTC provides a cutting-edge educational experience. Its cutting-edge facilities, knowledgeable faculty, and curriculum created to satisfy industry demands and international standards all attest to its dedication to providing high-quality education.

THE ROLE :

• Manage inbound & outbound calls in a timely manner.
• Handle queries & provide accurate information to students.
• Maintain detailed records of interactions.
• Resolve enquires and requests efficiently.

REQUIREMENTS :

• Excellent communication skills in Sinhala & English (written and verbal).
• The ability to converse in Tamil will be considered as an added advantage.
• A team player mindset with excellent listening & problem-solving skills
• A minimum of 01 year work experience as a Call Center representative.

🔎 If you are excited to join our team. We would like to hear from you !

About Call Center Assistants Job

✥ In addition to handling incoming and outgoing calls, a call center assistant also answers questions from clients, gives information, and resolves problems. By addressing grievances, completing orders, and giving precise and timely information, they uphold client satisfaction. For this position, you must have excellent communication skills, patience, and a customer-focused mindset. In order to guarantee that a high level of service is constantly provided, call center assistants also record interactions and update customer records in the database.

* Click Here To Get More Details : HERE ✨

(Please note that the salary range shown here is not the exact salary)