Junior Executive Customer Service - Hayleys Group Job Vacancies

🔰 Job Title : Junior Executive - Customer Service

Job Accountabilities :

• Attend to customer inquiries over the phone and respond to e-mails/letters in a timely manner. 
• Accept bookings upon space/equipment availability.
• Finalize booking report by checking with yard reports, operations staff, co-ordinate with customers and prepare outward cargo declarations.
• Maintain accuracy of the charges invoiced. 
• Obtain relevant details from principal system and download same to local systems in order to prepare finance and operational reports as per requirement.
• Maintain all relevant correspondence and reports in an orderly manner. 
• Handle all export documentation.

Minimum Knowledge/ Experience / Training / Qualifications Required For Position :

• 6 passes with 'C' for Maths and English at the GCE O/Levels or London O/Levels AND
• 2 passes at the GCE A/Levels OR 
• Successfully completion of UGC approved A/L equivalent foundation course with minimum of 1 year relevant experience.
• Good communication skills with fluency in English and Sinhala languages (written and oral).

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(Please note that the salary range shown here is not the exact salary)