Call Center Executive - Softlogic Life Insurance Job Vacancies 2022

Responsibilities :

• Handle all incoming/outgoing calls related to life / health inquiries.
• Follow up on customer calls whenever necessary & respond emails to.
• Manage and resolve customer complaints.
• Maintain positive relationship with clients and coordinate with other departments all the time.

Qualifications :

• Successfully completed G.C.E. Advanced Level.
• Excellent communication skills in English/Sinhala is a must (spoken & written).
• Communication skills in Tamil language will be an added advantage.
• Excellent computer literacy (Word, Excel, PowerPoint).
• More than 2 years experience in a call center in a reputed organization will be added advantage.
• Willingness and ability to work on shift basis including weekends as well.

~ Forward your CV to Careers@softlogiclife.lk